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Networking Know-How: How to Get Through to the Busiest of People When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren’t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you? First things first – you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here. Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying “please” and “thank you” can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own. Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always “out of the office.” Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call. Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential “excuse” for not putting your call through. If your call can’t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling. Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it’s time to open up with some person details. Let them know your name, why you’re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss. Last but not least, don’t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.

Web Hosting - Redundancy and Failover Among the more useful innovations in computing, actually invented decades ago, are the twin ideas of redundancy and failover. These fancy words name very common sense concepts. When one computer (or part) fails, switch to another. Doing that seamlessly and quickly versus slowly with disruption defines one difference between good hosting and bad. Network redundancy is the most widely used example. The Internet is just that, an inter-connected set of networks. Between and within networks are paths that make possible page requests, file transfers and data movement from one spot (called a 'node') to the next. If you have two or more paths between a user's computer and the server, one becoming unavailable is not much of a problem. Closing one street is not so bad, if you can drive down another just as easily. Of course, there's the catch: 'just as easily'. When one path fails, the total load (the amount of data requested and by how many within what time frame) doesn't change. Now the same number of 'cars' are using fewer 'roads'. That can lead to traffic jams. A very different, but related, phenomenon occurs when there suddenly become more 'cars', as happens in a massively widespread virus attack, for example. Then, a large number of useless and destructive programs are running around flooding the network. Making the situation worse, at a certain point, parts of the networks may shut down to prevent further spread, producing more 'cars' on now-fewer 'roads'. A related form of redundancy and failover can be carried out with servers, which are in essence the 'end-nodes' of a network path. Servers can fail because of a hard drive failure, motherboard overheating, memory malfunction, operating system bug, web server software overload or any of a hundred other causes. Whatever the cause, when two or more servers are configured so that another can take up the slack from one that's failed, that is redundancy. That is more difficult to achieve than network redundancy, but it is still very common. Not as common as it should be, since many times a failed server is just re-booted or replaced or repaired with another piece of hardware. But, more sophisticated web hosting companies will have such redundancy in place. And that's one lesson for anyone considering which web hosting company may offer superior service over another (similarly priced) company. Look at which company can offer competent assistance when things fail, as they always do sooner or later. One company may have a habit of simply re-booting. Others may have redundant disk arrays. Hardware containing multiple disk drives to which the server has access allows for one or more drives to fail without bringing the system down. The failed drive is replaced and no one but the administrator is even aware there was a problem. Still other companies may have still more sophisticated systems in place. Failover servers that take up the load of a crashed computer, without the end-user seeing anything are possible. In fact, in better installations, they're the norm. When they're in place, the user has at most only to refresh his or her browser and, bingo, everything is fine. The more a web site owner knows about redundancy and failover, the better he or she can understand why things go wrong, and what options are available when they do. That knowledge can lead to better choices for a better web site experience.

Copyright Music Form The Copyright Music Form is your First Step to Protecting your Work Many confuse a copyright music form with an actual copyright. The form is actually what you get from the U. S. Copyright Office when you are ready to register your copyright. It is highly recommended that everyone who writes a piece of music take the time and register their copyright. It is also important to understand that once you've either written or recorded your original music, it is actually copyrighted. In other words you do not actually need to fill out any type of copyright music form in order to have your music copyrighted. While registering is not the act of copyrighting your work it is very necessary if you plan to file suit for copyright infringement. It is also better to fill out the copyright music form they offer earlier in the life of your music rather than later as the timing of the registration of your copyright can have an impact on the actual awards you can receive should you win your lawsuit. There is also something quite satisfying about having your musical works registered with the copyright office. I can't explain the feeling as it will be different for everyone but if you've written music, you really should see for yourself. You can find the copyright music form from the U. S. Copyright Office online quite easily. There is more involved than simply filling out the paperwork in order to register your copyright. You must also pay a fee, the actual fee changes so you should make sure you are aware of what the current fee is before sending in your work. An insufficient fee can result in delays. You also must send an actual copy of the music you are registering the copyright on. Your copy may either be the written or recorded music you wish to register but must include everything you wish the registration to cover. When filling out the copyright music form it is important to provide as many accurate details as possible. While your registration is active the day your application is received you may not actually receive your certificate for several months. Really and truly, as far as government agencies go, this is one of the easier ones to deal with as far as red tape. The procedure in addition to the copyright music form is straight forward and not designed in a manner that would be too easily confusing. The copyright music form is only one step in the process of registering your music's copyright. While it is an important step if you forget the other steps there will be delays in the registration process. Read the form completely before filling it out and if you are printing your form from the computer, I highly recommend printing more than one copyright music form to insure that you have extras if you make a mistake and in order to register your future musical copyrights. Your first copyright registration will be the most nerve wracking. This makes perfect sense when you consider that trying anything new requires some degree of 'anticipation'. It is also likely to be your most thrilling. Even in this particular piece of music ends up being the worst piece you've ever written (most of our first endeavors are our worst) there is a lot to be said about the fact that you've actually taken the steps to insure your future is a great feeling. If your first piece of music sells and is someday published that is wonderful. If not, you are still ready for the next piece and have gone through the process of filling out a music copyright form before so you know what to expect.