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Networking Know-How: How to Get Through to the Busiest of People When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren’t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you? First things first – you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here. Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying “please” and “thank you” can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own. Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always “out of the office.” Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call. Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential “excuse” for not putting your call through. If your call can’t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling. Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it’s time to open up with some person details. Let them know your name, why you’re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss. Last but not least, don’t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.

Let your Resume Speak Volumes for that Next Big Job Before you even get through the door of any job interview, there is already one document that has done the talking for you – your resume. A good resume can mean the difference between getting the call of the interview and waiting by phone, and a well written, thoughtful resume can make you stand out over and above other applications with similar skills and work experience. Let your resume give you the edge on that next big job by following a few simple tips. When you sit down to write your resume, you need to plan it out before you start typing. There are two main formats for a resume: the chronological format, in which you simply list your job history, starting with your most recent or current job and moving backwards, and the functional format, in which you highlight your skills and experience rather than specific jobs and specific employers. The chronological format is definitely the most common, and many employers prefer this kind of resume, but choose the format this is going to show off your skills in the best light. If your work history is a choppy and a chronological format resume would only draw attention to that, use the functional format. The key is to choose the format that will give you the best chance of getting noticed for the job and to stick with the format throughout your resume. No matter which resume format you choose to use, the top of your resume should always include your name, contact information and work objectives. Name and contact information is pretty straight forward, although experts do recommend that if you have a “gender neutral” name that you include a helpful “Mr.” or “Ms” to clear up any confusion. Your work objectives should be your career goals. For instance, if you want to manage a small team of sales people, then say that, so your potential employers know that you are moving in a certain direction with your career and not simply apply for jobs willy-nilly. After your work objective comes your work experience. List your jobs in reverse chronological order. Instead of simply creating a bullet pointed list your work related tasks, look for a way to frame all of your responsibilities so that they sound like you showed leadership and problem solving capabilities. For instance, if you were in charge of keeping the expensive accounts in order, say that you were in charge of troubleshooting monthly expense account records, saving the company hundreds of dollars every month. If you have a few blips in your work history, be clear about what you were doing in the downtime. If you were raising children, traveling, or in school, say that you were. If you weren’t really doing anything, put as positive a spin on things as you can without lying. Never leave gaps in your work history unaddressed on your resume. After your work history, it is time to list your education credentials. If you didn’t finish a degree, say how much college work you completed and highlight any coursework relevant to the job. If your college degree or post grad work is in progress, say when you expect to be finished. This is another place where gaps matter. If there is a gap in your education history, again say what you were doing in that time, referring back to your work history where appropriate. You can overcome these gaps as long as you don’t pretend that they don’t exist. Round out your resume by listing any awards and professional memberships you may hold. Don’t get into your hobbies unless they are specifically related to the position for which you are applying. Personal details like religion and race have no place on your resume and you are not required to disclose your age. Instead, let your experience do the talking.

Music Copyright Law Are You Violating Music Copyright Law? With the popularity of the Internet, many people are violating music copyright law and do not even know it. Music copyright law can be very tricky. There are multiple music copyrights that you must keep in mind – lyrics, composition and the recording of the music by an artist. Using someone’s music may involve you acquiring many different licenses such as mechanical, synchronization, performance and publishing licenses. Music copyright law has separate copyrights for the vocal or instrumental recordings of a composition or performance and the copyright of the written lyrics and music. Standard music copyrighting practices usually entail that the writer of the song retains the rights to the right to the music composition which the studio that did the recording of the music holds the rights of the recording. Music copyright law can get very complicated. It can involve negotiations with the writers, producers, agents, heirs and more. Many artists and studios are upset with the decline in music sales. They are attributing this decline to people who are violating music copyright law by downloading music on the Internet. Music files are under the same copyright law as music recordings and the owners of these copyrights are entitled to royalties or compensation for the music that people are illegally downloading on the Internet. The simple fact is you are stealing if you make copies of copyrighted music recordings without authorization to do so. If people were sued for the music they have downloaded illegally, it could result in thousands of dollars. Music copyright law states that it is illegal to duplicate and distribute creative work. If you send someone an email with a song that you have illegally downloaded on the Internet, you could be in for some serious trouble. To put it bluntly and plainly, if you download (or upload) music that is copyrighted without permission to do so, you are breaking the law. Many people violate music copyright law and do not even understand how their actions are criminal. If you purchase a music CD you can make a copy of it for yourself on your MP3. However, if you then use that recording and put it on your website or blog and make it available for everyone to download, you are performing an illegal act. Even if you join a site and pay a fee to download music you are in violation of music copyright law. This may sound like something that would never come back to haunt you. After all, if you were caught, it would be a first time offense, right? Well, you should know that there have been first time offenders who have been fined up to $250,000 and up to five years in jail for violating music copyright law. It is so much easier to go out and pay 20 bucks for a CD. Whether you are uploading music or downloading music, educate yourself on music copyright law. No one wants to ruin their financial future and face jail time. Enjoy music, just do it the right way!