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Networking Know-How: How to Get Through to the Busiest of People
When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren’t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you?
First things first – you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here.
Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying “please” and “thank you” can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own.
Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always “out of the office.” Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call.
Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential “excuse” for not putting your call through. If your call can’t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling.
Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it’s time to open up with some person details. Let them know your name, why you’re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss.
Last but not least, don’t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.
Ten Top Things That Make for a Great Employee If there is one thing that everyone can agree upon in the job market it is that great employees are hard to come by. Whether you are an employee yourself and you feel like you are always pulling the weight of the other people in the office or if you are a boss who is wondering how you can actually get some people on board who can do the job, you know that great employees are at a premium. But what exactly makes an employee great? These ten top things are guides to bosses looking for greatness in a new hire and for employees trying to get noticed in the workplace and be the kind of employee who has the potential to move up in the company chain. The first thing that makes an employee great is that they are always dependable. Great employees do the job they are supposed to do every time, and no one has to worry that they don’t deliver the goods. A great employee can be counted to always have their work done right, when it is supposed to be done – it is a forgone conclusion that they will, and no one else has to spend any time worrying about it. The second thing to look for in a great employee is that they are a team player. A great employee isn’t one who is constantly looking for attention or hogs the spotlight. Instead, a great employee works with everyone else to make sure that the things that need to get done do get done, for the good of the company. The third mark of employee greatness is that they know how to take direction. Great employees know how to take criticism, direction and advice gracefully and make it work for them when doing their job. Fourthly, a great employee can be trusted. They don’t spread office gossip and they don’t dish company dirt. Likewise, they always tell the truth to their employer, even if it lands them in hot water. The fifth sign of greatness in employees is linked to the fourth – a great employee always guards the confidential nature of their business dealings and protects everyone’s privacy. The sixth thing that makes an employee great is that they participate in the day to day life of the office. They don’t bow out of meetings or skip the office birthday celebrations. These things may not be a fun part of working life, and everyone involved knows that everyone else has some place they would rather be – but a great employee wouldn’t be any place else. In seventh place comes the fact that a great employee gets along with other employees. Every office has one person that is in everyone else’s business and talks to loud on the phone and generally stirs things up and gets under everyone’s skin. This kind of employee zaps office morale – a great employee is a good co-worker to everyone. The eighth thing a great employee has is good working skills. It may sound obvious, but a great employee has the abilities needed to do their job, and they constantly seek ways to improve, like going to training seminars or seeking further education. Great workers have great skills. The ninth thing that leads to employee greatness is tact and decorum. If there is a problem in the office, a great employee doesn’t make a scene in front of everyone else. A great employee will deal with such issues with privacy and diplomacy. Further, a great employee doesn’t tell tasteless, political or religious jokes, nor do they send emails that tell these kinds of jokes. Last but not least, a great employee has a great attitude. Bad attitudes bring everyone down. A great employee helps make work great for everyone else by having a good spirit about their job. Ten Top Things That Make for a Great Employee If there is one thing that everyone can agree upon in the job market it is that great employees are hard to come by. Whether you are an employee yourself and you feel like you are always pulling the weight of the other people in the office or if you are a boss who is wondering how you can actually get some people on board who can do the job, you know that great employees are at a premium. But what exactly makes an employee great? These ten top things are guides to bosses looking for greatness in a new hire and for employees trying to get noticed in the workplace and be the kind of employee who has the potential to move up in the company chain. The first thing that makes an employee great is that they are always dependable. Great employees do the job they are supposed to do every time, and no one has to worry that they don’t deliver the goods. A great employee can be counted to always have their work done right, when it is supposed to be done – it is a forgone conclusion that they will, and no one else has to spend any time worrying about it. The second thing to look for in a great employee is that they are a team player. A great employee isn’t one who is constantly looking for attention or hogs the spotlight. Instead, a great employee works with everyone else to make sure that the things that need to get done do get done, for the good of the company. The third mark of employee greatness is that they know how to take direction. Great employees know how to take criticism, direction and advice gracefully and make it work for them when doing their job. Fourthly, a great employee can be trusted. They don’t spread office gossip and they don’t dish company dirt. Likewise, they always tell the truth to their employer, even if it lands them in hot water. The fifth sign of greatness in employees is linked to the fourth – a great employee always guards the confidential nature of their business dealings and protects everyone’s privacy. The sixth thing that makes an employee great is that they participate in the day to day life of the office. They don’t bow out of meetings or skip the office birthday celebrations. These things may not be a fun part of working life, and everyone involved knows that everyone else has some place they would rather be – but a great employee wouldn’t be any place else. In seventh place comes the fact that a great employee gets along with other employees. Every office has one person that is in everyone else’s business and talks to loud on the phone and generally stirs things up and gets under everyone’s skin. This kind of employee zaps office morale – a great employee is a good co-worker to everyone. The eighth thing a great employee has is good working skills. It may sound obvious, but a great employee has the abilities needed to do their job, and they constantly seek ways to improve, like going to training seminars or seeking further education. Great workers have great skills. The ninth thing that leads to employee greatness is tact and decorum. If there is a problem in the office, a great employee doesn’t make a scene in front of everyone else. A great employee will deal with such issues with privacy and diplomacy. Further, a great employee doesn’t tell tasteless, political or religious jokes, nor do they send emails that tell these kinds of jokes. Last but not least, a great employee has a great attitude. Bad attitudes bring everyone down. A great employee helps make work great for everyone else by having a good spirit about their job. |