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Web Hosting - Email Issues When you build a web site, you often provide a means for users to communicate with you. One of the most common 'add-ons' to a web site is the addition of some kind of email access. Email is used to sign users up for newsletters, provide communication for administrative issues and a hundred other uses. But, as everyone sadly knows, email problems can occur. Virus infection is among the most common, though the situation is actually better today than in the past. Huge efforts, and some progress, has been made over the past 10 years to reduce the number and severity of virus attacks. Hackers haven't surrendered, far from it. But they're on the defensive like never before. Many of those viruses were (and are) spread through email, usually in the form of email attachments. That's the source of the now-common advice never to open an attachment from someone you don't know. Professionals will often extend that advice to suggest you never open an attachment that's unexpected, even if it's from someone you know. Well-meaning, but computer-challenged friends often accidentally forward virus infected emails. Spam has taken over the top spot for email annoyances. It's estimated by various different professional sources that 92-97% of all email sent today is spam. While the definition varies, spam is generally regarded as any unwanted commercial email sent by someone whom the recipient doesn't know or have a business relationship with. Spam clutters email inboxes, requires people to sift through to find valid messages, and often contains offensive messages in some form. But, it's a fact of life and isn't going away anytime soon. Even though laws are in place, thousands of spammers continue to risk fines or jail for the chance of making money from that small percentage who will open the unwanted email. Other forms of email problems are even more severe for many web site owners. When the mechanisms fail that they rely on to send and receive messages to and from their users, that's a problem. Dealing with those problems can range from sending an email or instant message to an administrator, to tracking down the right person to get your site removed from a blacklist. Email is the communications vehicle of choice for millions everyday. When the system burps, someone has to take time to do something about it. Often, that means relying on a person who is already overburdened with too many issues to resolve. So, besides pointing out some sad facts or complaining, what's the point? All of the above shows just one more area you should look at when selecting a web host or deciding whether to move to another. Just as with server or network administration, companies vary in their ability to deal with email-related issues. Some are responsive and super-competent. Others, are simply indifferent or worse. And many are in between. Email administration, like server maintenance or network management, is a professional specialty. Skill in one does not necessarily mean quality work in another. Finding a web hosting company and/or system that has few email problems, and solves them quickly when they occur, is an important task. Spend some time researching who provides superior support in email. You'll be happy you did.

Yes, Freebies are Real! If you tell someone that something is free, they immediately start looking for the catch. After all, the words of wisdom “there is no such thing as a free lunch” have usually been proven true for people time and again throughout life, and so a healthy cynicism towards free stuff usually springs up with good reason. If you are one of these skeptical types, however, you may be missing out on some really great stuff. The truth is that you CAN get free things that are really and truly free, and yes, actually worth having. You just have to know where to look. OK, here is where the caveat comes in. The definition of “free” often depends on the definition of “cost.” As any economist can tell you, cost really doesn’t only come down to how much money you have to hand over to get something. There are additional costs, like inconvenience and time spent doing something. And true, some freebies have these “non monetary” kinds of costs associated with them. You have to balance all of the costs with the value of the free stuff you are getting and decide if it is worth it to you. The two biggest costs associated with freebies? Time and convenience are at the top of the list. Time is a big factor in many free offers. Companies want a bit of your time in exchange for their free products. Indeed, some companies literally want hours of your time. Have you ever taken advantage of one of those “free weekend vacation” offers in which you received free accommodation in a beach house or condo for a weekend in exchange for suffering through a long presentation and intense sales pitch? For some people, they can handle the presentation and have no qualms about refusing to buy anything and the free vacation more than makes up for it. Other people would rather pay any price to avoid having to listen to one of these spiels. So, while these weekends are freebies, for some people, they cost too much. More often, a company wants your time in a less obvious way – they want you to spend time filling out forms. These forms may simply be your name, address and email address, or they may be very lengthy, quizzing you about buying habits and the like. The reason the companies want you to do these forms is often for market research, and they are more than happy to give you a freebie in exchange for this. Many people find the time spent filling out these forms will worth it to get a great free product. Convenience is the other cost involved with many freebies. Time and convenience go hand in hand in some cases – after all, it may not be especially convenient to fill out form after form simply because it is time consuming, but convenience takes another hit from freebies in the form of spam email. Often, signing up for a freebie can land you on a spam email list, and for some people, getting tons of spam is so inconvenient that they would rather pay full price. The truth about all of these costs of freebies is that the freebie is in the eye of the beholder. You have to decide what you are willing to put up with in order to get a free product. Once you know the limits to your freebie costs, than you can cash in on some really great products that don’t cost you a dime. When you spend five minutes filling out a form and get rewarded with a free DVD player that you have been wanting, you will realize that there are free things out there to be had.

Helpful Hints on Getting Better Respect in the Workplace Sometimes, an inhospitable work atmosphere can ruin the best job in the world. If you work in an office where people don’t respect each other and you feel undervalued and taken advantage of, then you are likely to give up and move on--no matter how much you love the work. When people work closely together, disagreements and problems are bound to arise from time to time. There are, however, ways you can get more respect in the workplace, so you don’t have to dread heading to the office every morning. As the old adage goes, you have to give respect to get respect. Are you doing everything you can to treat your co-workers with dignity and respect? Put another way, are you doing everything you can to avoid annoying everyone in the office? There are a lots of little ways you can make the day more pleasant for everyone, including showing up on time for work and for in-house meetings, not talking too loudly on the phone, keeping your personal cell phone ringtone on silent or vibrate, and cleaning up when you use the common break rooms and kitchen area. Things like spamming everyone in the office with incessant “funny” emails, sending political or religious emails (or challenging everyone on political or religious issues), or invading privacy by looking at someone else’s emails, phone messages, or mail are also not a good idea in the office setting. Then there are the big ones – you should never take credit for someone else’s work, talk behind people’s backs, lie, steal from other’s desks (even if it is just a post-it note or white-out), or have a general bad argumentative attitude. If you are doing anything of these things, trying to correct your own behavior is the first step to earning a little more respect in the workplace. What happens if you are doing everything you can and you still aren’t getting the respect you feel you deserve in the office? How you handle things may partly depend on who is showing you the disrespect. Are your subordinates treating you like you’re not the boss? In this case, having a little one on one conversation might do the trick. It doesn’t have to confrontational. You can simply point out that you are getting the impression that they may be having a little trouble with your leadership style and offer them a chance to raise any problems. If they bring up a legitimate problem, then there is something you can work on to make things go smoother in the future. If they can’t point to any one thing, let them know politely, but firmly, what you will need from them going forward in terms of respect. And then, stick to it and hold them accountable for their behavior. If your boss is not respecting you, things can get a little trickier. If your boss has a bad attitude, being pulled up on it by his subordinates is probably not going to do much to improve it. Your company may have a grievance policy in place to deal with issues like this, and it is best to go down this path when dealing with a boss with a respect issue. There are some respect issues in the work place that can’t be resolved with the softly, softly approach. If you are being persecuted on the basis of your gender, your race, your disability, or your sexual preference, you have a right to demand a stop to that at once. If the abuse is coming from your co-workers, go straight to your boss. If your boss is unresponsive, or if your boss is the offender, go right over their head, and keep going until you get some satisfaction.