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Networking Know-How: How to Get Through to the Busiest of People When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren’t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you? First things first – you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here. Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying “please” and “thank you” can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own. Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always “out of the office.” Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call. Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential “excuse” for not putting your call through. If your call can’t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling. Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it’s time to open up with some person details. Let them know your name, why you’re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss. Last but not least, don’t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.

The Job Interview – How to Handle Getting Around a Negatively Asked Question Many dread that day that they have to go for an interview. Looking professionally dressed, acting professional and displaying the knowledge is all important. Employers and interviewers test you for anything and everything that you can think about--from your likes and dislikes to the actual experiences with this type of work to the facts. Most of these questions you can dodge and answer safely and securely. But how about those negatively asked questions, how could you professionally dodge those questions? Often times a reaction to a negative question is what can make or break the deal. Sometimes employers ask these questions on purpose to see what your reaction might be and to be able to determine first of all your character and second of all, if the negative event in your life is related to a good or bad character. So how can you master these questions and possibly pass the tests? One of the most important factors when getting prepared to dodge difficult questions is to be secure and knowledgeable about any points on your résumé and in your life. If you have a good answer prepared for difficult situations that happened in your life, it will be an ease for you to get around negatively asked questions. Whenever an interviewer asks you a negative question, make sure you stay calm and do not answer hastily. Sometimes it is enough to give a very short answer and it does not necessarily need a complete explanation that might get you stuck. The longer the answer you try to make up, the easier you might stumble over something and then fall hard. When trying to get around a negatively asked question, besides that fact that you need to stay calm and give a short answer, try to get to a different topic. Strike up a conversation about your more positive skills and accomplishments and therefore get around that question that might have bothered you otherwise. In some instances, depending on the content of the question, it might even be best to answer truthfully. What if you were asked about staying home for no obvious reason? At least according to your résumé there is no job, no new degree or similar mentioned. Maybe it was for a sick relative or the birth of a baby? Why not use the truth in these cases as an answer. When answering difficult questions you might have to decide often on the spot how to answer. In any case, it will almost never help you to make up a lie for a negatively asked question. A lie can get you into a situation you cannot get out of, but the truth can never get you in a worth situation than you are in by answering the questions truthfully. If you do not want to answer truthfully because you think it can hurt your image, sometimes it then is better not to answer the questions. Try to divert the attention successfully to another more positive topic such as your achievements, earlier project or similar other experiences that led to a positive result. Keep in mind that the interviewer is testing to see if you are a good fit for the company and they do not exactly know you. They know a few facts about you, but the do not know the whole picture and especially not about the more negative things they might want to find moiré information about. So when going for a an interview and trying to get around a negatively question, make sure to be honest or to not get into details if you do not want to discuss the issue, but mainly make sure that you stay calm, do not get excited about it. A calm confident person can easily answer any and all questions that might be posed to him or her.

Yes, Freebies are Real! If you tell someone that something is free, they immediately start looking for the catch. After all, the words of wisdom “there is no such thing as a free lunch” have usually been proven true for people time and again throughout life, and so a healthy cynicism towards free stuff usually springs up with good reason. If you are one of these skeptical types, however, you may be missing out on some really great stuff. The truth is that you CAN get free things that are really and truly free, and yes, actually worth having. You just have to know where to look. OK, here is where the caveat comes in. The definition of “free” often depends on the definition of “cost.” As any economist can tell you, cost really doesn’t only come down to how much money you have to hand over to get something. There are additional costs, like inconvenience and time spent doing something. And true, some freebies have these “non monetary” kinds of costs associated with them. You have to balance all of the costs with the value of the free stuff you are getting and decide if it is worth it to you. The two biggest costs associated with freebies? Time and convenience are at the top of the list. Time is a big factor in many free offers. Companies want a bit of your time in exchange for their free products. Indeed, some companies literally want hours of your time. Have you ever taken advantage of one of those “free weekend vacation” offers in which you received free accommodation in a beach house or condo for a weekend in exchange for suffering through a long presentation and intense sales pitch? For some people, they can handle the presentation and have no qualms about refusing to buy anything and the free vacation more than makes up for it. Other people would rather pay any price to avoid having to listen to one of these spiels. So, while these weekends are freebies, for some people, they cost too much. More often, a company wants your time in a less obvious way – they want you to spend time filling out forms. These forms may simply be your name, address and email address, or they may be very lengthy, quizzing you about buying habits and the like. The reason the companies want you to do these forms is often for market research, and they are more than happy to give you a freebie in exchange for this. Many people find the time spent filling out these forms will worth it to get a great free product. Convenience is the other cost involved with many freebies. Time and convenience go hand in hand in some cases – after all, it may not be especially convenient to fill out form after form simply because it is time consuming, but convenience takes another hit from freebies in the form of spam email. Often, signing up for a freebie can land you on a spam email list, and for some people, getting tons of spam is so inconvenient that they would rather pay full price. The truth about all of these costs of freebies is that the freebie is in the eye of the beholder. You have to decide what you are willing to put up with in order to get a free product. Once you know the limits to your freebie costs, than you can cash in on some really great products that don’t cost you a dime. When you spend five minutes filling out a form and get rewarded with a free DVD player that you have been wanting, you will realize that there are free things out there to be had.