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Technical Writing: What is it? (technical writing) Technical writing is one of the most difficult forms of writing. To be a technical writer you need to be able to convey a technical message in a concise and effective manner. Technical documents must be created using comprehensive and precise information in a brief and understandable style. You will need the ability to be able to correspond with technical experts and have the understanding of all technical terminology. You are the middleman between the designers, engineers, or scientists and the audience of the technical writings. You have to have the ability to under stand what they are saying and the turn it into something that can be understood by someone else. Simply put it is writing that designs, creates, and upkeeps any kind of technical data such as user manuals, how to guides, and online help just to name a few. To be able to achieve a career in technical writing you must be able to write complex data in a straightforward, easy to understand and articulate fashion. You must be able to word step by step instructions in a way that seems effortless to a consumer. While doing technical writing one of the most important aspects of your job will be creating for an intended audience. So not only must you understand and convey what you are writing, you must understand whom you are writing it for. In most cases, you are generally trying to explain complex technical information to the average person. But with the diversity in the world today and having such a vast potential audience you must understand the meaning of the words you use and what they could mean to someone else. Some technical writing projects may also include magazine and newspaper articles. These articles will probably be focused on new technologies and products. In some cases this may be in the form of an advertisement. Or it could just be an introduction to a new product saying hey this is what we have and this is what it a can do. Although a formal education is always a plus, if you have experience and successful past ventures in technical writing it isn’t always necessary. Knowledge into the multiple components needed for technical writing is required. They key components to what you must know is an in depth knowledge many software programs. These applications can include Visio, Quadralay Web Works Publisher, Microsoft Word, and HTML script writing. Proper formatting, style, and organization of writings are what make them easy to follow. Correct wording, clear sentences, and easy terminology make your technical writings easy the read and comprehend. If you are employed as a technical writer with a company, you will most likely be working with a team of other writers. You writings will be reviewed for content efficiency as well as any grammar and spelling errors. Depending on the structure of the team they may be working on the same project as you or they may be working on separate projects. Either way the team is assembled as a support group to help make your technical writing be as accurate, effective, and as simple as it can be. To succeed in technical writing these are the simple rules to follow. Keep it as simple as possible; no one wants to read four pages to find a simple one word answer. Understand the people you are talking to and what you are telling them. If you don’t understand, neither will they. Make sure you get your work proofread or read it aloud to make sure it makes sense. You know what you are trying to say, but your reader does not. You are the carrier for getting information from point A to Point B.

Networking Know-How: How to Get Through to the Busiest of People When you are job hunting, sometimes the most frustrating part is just getting your foot through the door to let the right people know that you are out there and available for work. Companies can be like members-only clubs; they tend to be a little distrustful of cold callers and most executives advise their assistants to run interference for them on the phone so they do not get stuck having a protracted conversation with someone they just aren’t interested in doing business with. The thing is that to get an interview, these people can be the very same people you need to talk to. How do you get these busy people to clear some time off in their busy schedule to speak to you? First things first – you have to get the right attitude. If you want busy people to make time to talk to you, you have to present yourself in a way that makes them feel like you are worth the time investment. The trick here is that you have to do this by phone, and often, you have to first convince an operator or personal assistant that your call is one worth putting through to the boss. Your phone etiquette and vocal confidence will be the key here. Consider you basic phone manners first. Instead of launching right into what you want, respond to the greeting of the person who answers the phone with a hello of your own. Animate your voice and always remember that simply saying “please” and “thank you” can go a long way. Be the kind of caller that you would want to talk to if your job was answering the phone all day. People will respond to your positive attitude with a positive attitude of their own. Next, consider your confidence level on the phone. Do you tend to get tongue-tied and stumble over your words? That kind of delivery from you will set all the warning bells ringing on the other end of the phone, and you will find the person with whom you wish to speak always “out of the office.” Instead, work on sounding like you are confident that it is a forgone conclusion that you will get to speak that busy person you want to talk to. Be confident that what you have to say is something that is worth hearing. It may help to write out a framework of what you will say and practice a few times so you sound relaxed and composed when you make that call. Once your attitude is right to make the call, you can then employ a few tricks of the trade for getting through to those busy people. Instead of giving away too much up front, start your call by asking if the person with whom you need to speak is in. If the answer is yes, then you can remove on potential “excuse” for not putting your call through. If your call can’t be taken at that time, skip the message. Let the PA or operator know that you will call back again. That way you have a legitimate reason to keep calling. Of course, you might have to keep calling and calling, and that assistant might start knowing the sound of your voice. If you keep speaking to the same person, it’s time to open up with some person details. Let them know your name, why you’re calling, and if someone referred you, who that person is. Developing that personal relationship can help you get your call through to the boss. Last but not least, don’t give up. Busy people are, well, busy, and not necessarily avoiding your call. Persistence pays off, so keep on calling until you get through.

Assistance on Filling Out those Online Forms for the Free Stuff So, you’ve found a great freebie online, or a free trial of some service you have been wondering about, but the form you have to fill out has left you scratching your head. Sometimes the paperwork involved in getting some free stuff can seem a bit like applying for a mortgage or filling out your life insurance policy, and in fact, many people decide the freebie isn’t worth it after all when they’re facing down an intimidating form to fill out. The good news is that you don’t have to miss out on the free stuff just because the form leaves you a little perplexed. This guide will walk you through filling out these online applications, even if this is your first trip around the Internet. Once you get the hang of things, you’ll be filling out these forms in no time at all. First things first: once you have the form open on the screen in front of you, you have to move your mouse so that the cursor sits in the very first empty space on the form, and then click the mouse once. Some forms will automatically place your cursor there when you open them, but if you are not sure, moving the mouse there and clicking won’t hurt anything at all. All you have to do now is start typing, filling in the information they ask for in that field. Filling out the form the entire form is merely a repetition of this process. Of course, you have to be able to move between the fields easily so you can fill in the rest of the form. On some online forms, the cursor will move automatically when you have finished filling in a field, which makes life easy on you, but others do not. To manually move between fields, all you have to do is either hit the “tab” key on your keyboard or use your mouse to move the cursor to the next field, just like you did to start typing in the first field. Hitting “enter” may seem like a natural thing to do, and while it can work on some forms, other forms will submit themselves when you hit enter, meaning you will have submitted a blank form. It is best to stick to “tab” or your mouse to be on the safe side. This technique should allow you to navigate a freebie form fairly easily. There are a few other things you may see on a form that you have to know how to handle. You may be asked to “check” a box or indicate in a little circle (called a radio button) that you accept the company’s privacy policy or some other thing. To do this, all you have to do is move your cursor over the box or circle and click – the check or the dot will then appear. This can also be handy when forms ask for a billing address and a shipping address - if they are the same, you can tick a box stating so and avoid having to type the same thing twice. If a form has several pages, be careful to save your changes for every page as you move along. Usually there will be a button to click at the bottom of the page that allows you to save the work you have done. Especially long forms usually have some kind of side navigation that lets you skip around from section to section instead of moving through the form systematically – this can be helpful if you need to find some info for one section, but want to take care of all of the other work first. Most forms are reasonably user friendly and contain info to walk you through the process. If you get stuck, look for a help icon on the page – this info should clear up any questions you may have.